Privacy policy

Effective Date: November 1, 2019
Last Updated: January 19, 2026

C60 Synergy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website (the “Site”), make a purchase, or communicate with us via SMS or other channels.

1. Personal information we collect

Device information

When you visit the Site or interact with us digitally, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies and similar tracking technologies
  • Pages or products viewed
  • Referring websites or search terms
  • Interactions with the Site

When you communicate with us via SMS, we collect your phone number, carrier information, and message content. We refer to this information as Device Information.

Technologies used

  • Cookies: Small data files placed on your device that may include an anonymous unique identifier. Learn more at http://www.allaboutcookies.org.

  • Log files: Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.

  • Web beacons, pixels, and tags: Electronic files used to understand browsing behavior.

  • SMS messages: Text or media messages exchanged to facilitate communication.

Order information

When you make or attempt to make a purchase through the Site or SMS messaging, we collect:

  • Name
  • Billing and shipping address
  • Payment information (such as credit card details)
  • Email address
  • Phone number
  • Order preferences and history

We refer to this as Order Information.

Third-party data

We may receive limited marketing or social information from third-party data providers associated with your email address or phone number to improve our services and customer experience.

Personal Information refers collectively to Device Information and Order Information.

2. How we use your personal information

We use Order Information to:

  • Process payments and fulfill orders
  • Arrange shipping and delivery
  • Provide confirmations, invoices, and customer support
  • Communicate with you
  • Screen orders for fraud or risk
  • Provide marketing or informational messages consistent with your preferences

We use Device Information to:

  • Detect and prevent fraud or misuse
  • Improve and optimize the Site
  • Analyze usage trends and marketing performance

3. Sharing your personal information

We share Personal Information with trusted third parties only as necessary to operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors and secure tokenization providers
  • Customer support platforms
  • Analytics and marketing providers
  • Fulfillment centers and shipping carriers

We may also disclose Personal Information to comply with applicable laws, regulations, subpoenas, court orders, or to protect our rights and property.

4. Behavioral advertising

We may use Personal Information to deliver advertising or marketing communications that may be relevant to you.

Learn more about targeted advertising at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You may opt out through:

5. SMS communications (TCPA / CTIA compliance)

If you opt in to receive SMS messages from C60 Synergy, you consent to receive recurring text messages related to orders, account activity, customer support, or marketing, depending on your preferences.

  • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase

You may opt out at any time by replying STOP. For help, reply HELP or contact us at care@c60synergy.com.

We do not sell or share SMS consent for third-party marketing.

6. Shopify platform disclosure

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell products and services.

Your data is stored through Shopify’s data storage and applications on secure servers protected by firewalls. Payment information is encrypted and processed in compliance with PCI-DSS standards.

Shopify Privacy Policy: https://www.shopify.com/legal/privacy

7. Do not track

We do not alter data collection or use practices in response to Do Not Track signals from browsers.

8. Your privacy rights

California residents (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, share, or disclose
  • Access personal information we hold about you
  • Request correction or deletion of personal information
  • Opt out of the sale or sharing of personal information
  • Limit the use of sensitive personal information

We do not sell personal information in the traditional sense, but some advertising practices may qualify as “sharing” under California law.

To exercise your rights, email care@c60synergy.com with the subject “California Privacy Request.”

You will not be discriminated against for exercising these rights.

Authorized agents may submit requests on your behalf with proper verification.

EEA and UK residents (GDPR / UK GDPR)

If you are located in the EEA or UK, we process personal data under the following lawful bases:

Performance of a contract

Legal obligations

Legitimate business interests

Consent (where applicable)

You have the right to:

  • Access your data
  • Correct or delete data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Contact care@c60synergy.com with the subject “GDPR Data Request.”

Your information may be transferred outside the EEA or UK, including to the United States, using appropriate safeguards.

9. Data retention

We retain Order Information and communication history unless and until you request deletion, subject to legal and operational requirements.

10. Children’s privacy

Our Site is not intended for individuals under 18. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted with a revised effective date.

12. Contact us

For questions, requests, or complaints regarding this Privacy Policy:

Email: care@c60synergy.com
Mail: C60 Synergy, 1975 Village Center Cir Ste 140, Las Vegas, NV 89134
Phone: (720) 573-1947